📋 Table of Contents
Adding a chatbot to your website no longer requires a software developer. In this guide, we'll show you step by step how to set up a chatbot in 5 minutes — without any technical knowledge, using only a browser and access to your website.
1. Why Should You Add a Chatbot to Your Website?
When someone visiting your website asks a question, there are three outcomes: they get an answer and continue, they can't find an answer and leave, or they call or message you — and if you're busy, they're lost.
A chatbot guarantees the first outcome. Studies show that 53% of website visitors leave the page if they can't get an instant answer to their question.
- 24/7 availability: A question that comes in at midnight still gets answered.
- Multilingual support: Foreign visitors can communicate in their own language.
- Reduced team workload: 60-80% of repetitive questions are handled automatically.
- Lead capture: Visitor details (name, phone, email) are recorded automatically.
2. How Does an AI Chatbot Work?
Older chatbots relied on flow diagrams ('Yes → 1, No → 2') and had to be programmed for each question. AI chatbots work differently:
- Learns your content: It reads the pages on your website and the documents you upload (PDF, Word) and understands the content.
- Interprets the question: Whatever the visitor writes, it understands the intent — it doesn't look for word-for-word matches.
- Generates answers from your content: It replies in natural language based on information found on your site and in your documents.
- Honest when it doesn't know: When it has no answer, it directs visitors to you or your support channels.
This way you don't have to program every question in advance. As you add new content to your site, the bot updates automatically.
3. Step-by-Step Setup (with Jubvo)
<script src="https://jubvo.com/widget.js" data-key="XXXXX"></script>Copy this single line of code.
</body> tag in your website's HTML. See platform-specific instructions below.4. Notes for WordPress, Wix, Shopify
WordPress
Without a plugin: In the WordPress admin panel, open Appearance → Theme Editor → footer.php. Find the </body> tag and paste the code right before it. Save.
Alternative: With a free WordPress plugin like "Insert Headers and Footers" you can add the code to the footer section — no need to touch theme files.
Wix
In the Wix editor, go to Settings → Custom Code from the left menu. Paste the code into the "Body - End" area and save. Choose to apply it to all pages.
Shopify
In the Shopify admin panel, open Online Store → Themes → Edit → theme.liquid. Search for the </body> tag and paste the code right before it.
Squarespace
In Squarespace, paste the code into the "Footer" field under Settings → Advanced → Code Injection.
</body>, not in <head>. Placing it in the head can hurt your page load speed.5. Frequently Asked Questions
What if the bot doesn't learn your site correctly?
Press the "Re-crawl" button in the panel. If your site has dynamic content loaded with JavaScript, uploading it as a PDF may be more effective.
What if the chatbot gives a wrong answer?
The bot relies only on information found on your site and in your uploaded documents. Wrong answers usually come from vague or missing content on the site. Update the relevant page and re-crawl the bot.
How many languages are supported?
Jubvo automatically detects the language of the visitor's message and replies in over 40 languages. You only need to provide Turkish content; the bot can also answer questions in Arabic, Russian, English, German, etc.
Does the chatbot collect personal data? Is it GDPR compliant?
Jubvo's infrastructure is KVKK/GDPR compliant. With the lead capture feature, visitor data is only collected from users who fill out the form you define.
Set Up a Chatbot in 5 Minutes
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